Your Privacy Matters —
ck444gg Privacy Policy

01 Information We Collect

ck444gg collects personal data from you directly when you register an account, make a deposit or withdrawal, contact our support team, or otherwise interact with the platform. We also collect certain data automatically when you visit or use the ck444gg website or mobile application. Below is a detailed breakdown of each category of data we collect.

1.1 Registration and Identity Data

When you create a ck444gg account, we collect the following mandatory registration information:

• Full legal name (as it appears on your government-issued identity document)
• Date of birth (to verify you meet the 18+ age requirement)
• Residential address in Bangladesh (street, city, district, postcode)
• Mobile phone number capable of receiving SMS OTP verification
• Valid email address
• Chosen username and an encrypted hash of your chosen password

We do not store your password in plain text under any circumstances. Passwords are hashed using bcrypt with a minimum cost factor of 12 before being written to our database.

1.2 Identity Verification (KYC) Documents

As part of our Know Your Customer (KYC) process — required before your first withdrawal is processed — we collect copies of identity verification documents, which may include:

• National Identity Card (NID) — front and back
• Passport biographical data page
• Driving licence (where accepted as a primary identity document)
• Proof of address document (utility bill, bank statement, or similar) dated within the last three months

KYC documents are processed by our compliance team and stored in an access-controlled, encrypted document vault. Access to KYC documents is restricted to compliance personnel on a strict need-to-know basis.

1.3 Financial Transaction Data

When you make a deposit or withdrawal on ck444gg, we record the following transaction data:

• Payment method type (bKash, Nagad, Rocket, Upay, bank transfer, Visa, Mastercard)
• Transaction amount in BDT (৳)
• Transaction reference number and timestamp
• Partial masked identifier of the payment account used (e.g., the last four digits of a card number, or a partially masked mobile number)

We do not store full card numbers on our servers. Card payment data is processed via PCI-DSS-compliant payment gateways and is subject to those providers' own data security standards.

1.4 Gameplay and Betting Data

We record a full history of your gaming and betting activity on ck444gg. This includes bet amounts, game sessions, wager timestamps, game outcomes, bonus usage, and net win/loss figures per session. This data is retained to enable account balance verification, dispute resolution, responsible gaming monitoring, and regulatory compliance. Gameplay data is never used for any purpose unrelated to the operation of your ck444gg account.

1.5 Technical and Device Data

When you access ck444gg, our servers and analytics systems automatically collect the following technical data:

• IP address and approximate geolocation (city/district level)
• Browser type and version
• Operating system and device type (desktop, mobile, tablet)
• Pages visited on ck444gg, duration of visit, referring URL
• Session identifiers and authentication tokens (stored as secure, HTTP-only cookies)

02 How We Use Your Data

ck444gg processes your personal data only for specified, explicit, and legitimate purposes. The table below summarises the primary purposes for which we use your data, together with the legal basis for each use.

2.1 Marketing Communications

ck444gg will only send you promotional emails, SMS messages, or in-app notifications relating to bonuses, new games, or special offers if you have explicitly opted in to receive such communications during registration or via your account communication preferences. You may withdraw this consent at any time by updating your notification settings in the account dashboard or by emailing support@ck444gg with the subject line "Unsubscribe". Withdrawal of marketing consent does not affect the processing of your data for any other lawful purpose listed above.

03 Data Sharing & Third Parties

ck444gg does not sell, rent, or trade your personal data to any third party. We share data with carefully selected third-party service providers only where it is strictly necessary to deliver the ck444gg service, and only under binding data processing agreements that require those providers to protect your data to the same standard we apply.

3.1 Categories of Third-Party Recipients

• Payment Processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and international card processors (Visa/Mastercard gateway providers) receive the minimum financial data necessary to process your transactions. These providers operate under their own regulatory frameworks and PCI-DSS obligations.
• Game Content Providers: Providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive a session token and anonymised player identifier to authenticate your game session. They do not receive your full name, NID, or payment details.
• KYC and Identity Verification Services: Where automated document verification tools are used to accelerate KYC processing, your identity document images may be passed to a vetted third-party verification platform operating under strict data security controls.
• Analytics Providers: Aggregated, anonymised usage data may be processed by analytics tools to help us understand platform performance and improve the user experience. No personally identifiable information is included in analytics data streams.
• Cloud Infrastructure Providers: ck444gg's platform is hosted on enterprise-grade cloud infrastructure. Hosting providers process data only as instructed by ck444gg and under binding data processing agreements.

3.2 Legal Disclosure

ck444gg may disclose your personal data to law enforcement authorities, financial intelligence units, or other government bodies where required to do so by applicable law, court order, or regulatory direction. Where permissible, we will notify you of any such disclosure request. We will never voluntarily disclose your data to any government authority beyond what is legally required.

3.3 Business Transfers

In the event that ck444gg undergoes a merger, acquisition, or sale of all or a substantial portion of its assets, player personal data may be transferred to the acquiring entity as part of that transaction. In such circumstances, we will notify registered players via the email address on their account before any data transfer takes place and will ensure that the acquiring entity is bound to honour the terms of this Privacy Policy.

04 Cookies & Tracking Technologies

ck444gg uses a minimal set of cookies and similar client-side storage technologies to operate the platform securely, remember your session, and understand how the site is used in aggregate. We do not use third-party advertising cookies or cross-site tracking technologies.

4.1 Cookie Categories We Use

4.2 Managing Cookies

You can control and delete cookies through your browser settings. Most modern browsers allow you to block all cookies, block only third-party cookies, or clear cookies on browser close. Please note that blocking essential session cookies will prevent you from logging in to your ck444gg account. Blocking analytics cookies will not affect your ability to use any feature of the platform.

Instructions for managing cookies in the most common browsers are available in each browser's help documentation. ck444gg does not provide a separate cookie consent management interface because we use only the minimal set of cookies described above — no consent-dependent advertising or tracking cookies are deployed.

05 Data Security Measures

ck444gg implements a layered set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. While no online platform can guarantee absolute security, we take the following concrete steps to minimise risk.

5.1 Technical Security Controls

5.2 Organisational Security Controls

• Access to production systems and personal data is restricted on a strict need-to-know basis using role-based access controls (RBAC).
• All staff with access to personal data undergo data protection training as part of onboarding and annually thereafter.
• Internal data access is logged and subject to periodic audit review.
• ck444gg maintains a formal data breach response procedure. In the event of a confirmed data breach that poses a risk to affected players, we will notify impacted users within 72 hours of becoming aware of the breach.

5.3 Your Responsibility

While ck444gg takes every reasonable precaution to protect your data on our side, you also play an important role in keeping your account secure. We strongly recommend that you use a unique, strong password for your ck444gg account, enable two-factor authentication (2FA) via SMS OTP, never share your login credentials with any other person, and log out of your account when using a shared or public device.

06 Data Retention Policy

ck444gg retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. The following retention periods apply to the main categories of data we hold.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Where data is anonymised rather than deleted, it can no longer be associated with any identifiable individual and therefore falls outside the scope of data protection obligations.

07 Your Privacy Rights

As a ck444gg player, you have a number of rights in relation to your personal data. We are committed to honouring these rights promptly and transparently. To exercise any of the rights listed below, please submit a written request to support@ck444gg with the subject line "Data Subject Request — [Right Type]". We will acknowledge all requests within five (5) business days and provide a substantive response within thirty (30) calendar days.

7.1 Summary of Your Rights

• Right of Access: You have the right to request a copy of the personal data we hold about you, together with information about how it is used and who it has been shared with. We will provide this in a clear, structured format.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update most profile data directly in the account dashboard without needing to contact us.
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent (for consent-based processing), or where processing is unlawful. This right is subject to our legal retention obligations outlined in Section 6.
• Right to Restriction of Processing: You may request that we temporarily restrict the processing of your data — for example, while the accuracy of data you have contested is being verified.
• Right to Data Portability: Where data is processed on the basis of your consent or a contract with you, you have the right to receive your data in a structured, commonly used, machine-readable format (such as CSV or JSON) so that you can transfer it to another service if you wish.
• Right to Object: You have the right to object to processing of your personal data where that processing is based on legitimate interest or carried out for direct marketing purposes. We will cease processing upon receipt of a valid objection unless we can demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

08 Contact & Privacy Enquiries

If you have any questions, concerns, or requests relating to this Privacy Policy or the way ck444gg handles your personal data, please contact our Data Protection team using the details below. All privacy enquiries are handled confidentially and are prioritised by our compliance team.

8.1 Contact Details

8.2 Policy Updates

ck444gg reviews this Privacy Policy periodically and updates it when required by changes to our data practices, applicable law, or regulatory guidance. Material changes will be communicated to registered players via the email address on their account at least fourteen (14) days before taking effect. The "Last Updated" date at the top of this document always reflects the date of the most recent revision. Continued use of the ck444gg platform after the effective date of any amendment constitutes acceptance of the updated Privacy Policy.

8.3 Governing Law

This Privacy Policy is governed by and construed in accordance with applicable law. Any dispute arising from this Privacy Policy or ck444gg's processing of your personal data shall be subject to the dispute resolution procedure described in our Terms & Conditions. We encourage all players to contact us directly in the first instance so that we can resolve any privacy concern promptly and informally.